Privacy Policy
We (also known as “We”, “Us” or “Our”) are dedicated to protecting your personal data and privacy.
This Privacy Policy is designed to inform you of the ways in which we collect and store the information you provide through the Zenlux Bitrow website (“the website”).
We will uphold these principles:
- We strive for transparency in how we collect and process your personal information:
We want you to be well-informed when deciding how your personal data is used and processed. That is why we created this website. To achieve this, we use a variety of methods and procedures to provide you with clear, relevant information on personal data usage.
If we determine you need specific details, we will provide them at the appropriate date and time.
We welcome any questions you may have and are pleased to clarify any legal limitations. You can reach us by email at the address below: info@zenlux-bitrow.com
- Personal data will be used solely for the purposes specified in this policy.
We may process Personal Data for a range of purposes, including providing the website to you and connecting you with third-party trading platforms (the 'Services'), enhancing and securing the site, protecting our rights and interests, facilitating the maintenance and provision of the Services, fulfilling any legal or regulatory obligations, and conducting administrative and business activities to support the delivery and use of the Services.
We also process personal data to better understand your preferences and needs.
- Use powerful tools to safeguard your personal data rights:
To exercise your rights, we provide comprehensive resources. Contact us anytime to request your personal data. We can modify or delete it, limit its use for specific or general purposes, or transfer it to you or an external party. We will accommodate your requests.
- Safeguard your personal data:
While we cannot guarantee complete security for your personal data, we are dedicated to continuously employing a variety of methods and techniques to ensure it remains fully protected.
Our privacy and security policy is comprehensive.
1. The Scope?
This policy outlines the types of personal data the company collects from individuals, detailing how it processes, shares, and safeguards this information with third parties, among other measures.
This Policy covers information related to an identified or identifiable natural person. An identifiable natural person is someone who can be identified directly or through additional data we hold or can access.
The Policy defines “processing” as any operation that involves the use or collection of personal data. It covers the management, structuring, and storage of such data.
Our services are intended for the general public and are not designed for use by anyone under the age of 18. We do not knowingly request, solicit, or collect personal information from persons younger than 18 or permit them to access our services. If we become aware that we have inadvertently obtained data concerning a person under 18, we will delete it as soon as possible.
2. What personal data do we hold about you?
If you access our services or visit our website, we collect personal data. In some cases, we may ask you directly for this information. In others, we obtain it by analyzing your use of our services or channels, or from our third-party partners.
3. Disclosing personal information to the company is not required, and there are no consequences.
You are not required to provide any personal data. However, in certain cases, opting not to share it may prevent us from delivering services or restrict user access to the website.
4. What personal data do we collect? When you visit our website, we collect the following personal data:
This includes details from your online activity logs and traffic data, such as your IP address, date and time of access, preferred language, software crash logs, browser type, and device information. This information is not private and cannot be used to identify you.
Personal Data We Receive From You: Any personal data you voluntarily provide when connecting to a third-party online trading platform through Us.
Personal information you provide to third-party platforms to facilitate transactions includes your full name, address, phone number, and email address.
5. Legal Grounds and Purposes for Processing Personal Data
The company processes your personal data for the purposes outlined in this section, in accordance with the applicable legal basis
Without a valid legal basis, the company cannot use your personal data. The legal grounds under which the company may process your personal data are:
- You have consented to the processing of your personal data for one or more purposes. This applies when you submit personal information via the website so that we can transfer it to a third-party trading platform.
- The Company or a third party may require processing in order to pursue their legitimate interests. For example, this may involve improving our services or defending legal claims.
- Processing must comply with legal obligations.
Contact us by email to learn more about the processing required to protect your legitimate interests.
Below is a list of reasons and legal bases under which we may use the personal data you provide. Personal data.
Share your personal information with third parties upon your request to gain access to digital trading
If you request it, we may ask for your personal data to forward to third-party companies.
You have given your consent to the processing of your personal data for one or more purposes.
To address your requests, questions, or concerns, we require personal data to assist you with any inquiries regarding the services we provide.
The company's legitimate interests and those of any third party must be processed.
To meet any legal, administrative, or judicial obligation, personal data is processed in accordance with applicable legal requirements.
Processing is necessary to comply with legal requirements.
To enhance Our Services and optimize performance, we may use Personal Data for analysis and improvement. This includes, among other things, crash or malfunction reports that we collect related to the services.
The company’s legitimate interests or those of a third party must be processed.
Preventing Fraud and Misuse of Our Services
To perform and manage activities in line with our service requirements, we handle back-office functions, business development, strategic decision-making, and oversight mechanisms.
The legitimate interests of the company, as well as those of any third party, must be processed.
To guide decision-making on a range of issues, we employ rigorous analytical techniques, including statistical methods.
The legitimate interests of the company, or those of a third party, must be processed.
To protect our assets, rights and interests, as well as those of third parties, we have developed HTML0 to establish and defend legal claims. Personal data may be processed by us for this purpose, in compliance with any applicable laws, regulations, agreements, conditions, terms or policies.
The company’s legitimate interests or those of any third party must be processed.
6. Transfer of Personal Data to Third Parties
The company may also share personal data, including IP address information and user experience analysis, with third-party service providers such as hosting and storage companies.
You can request that we share specific personal data with third-party trading platforms. In such cases, we will transmit the data you provided to us to those platforms. Their privacy policies govern the use of your personal data. Your data may be shared with multiple trading platforms.
The Company may share personal data with related entities or business partners. This enables the Company to access the additional resources needed to continually enhance and improve the products and services it provides to its customers.
If necessary to protect the rights of third parties or assets, the Company may disclose personal data to regulatory, local, or other official authorities.
We may also share personal data with potential investors or buyers, or with lenders to the company or any group company if such a transaction occurs (including the transfer or sale of assets belonging to the company or any group company), or as part of any merger, restructuring, consolidation, or bankruptcy involving the company or any other group business.
7. Third-Party Cookies and Services
Third-party services, such as advertising providers on our website or analytics firms, may be employed. These companies may also use cookies or other technologies.
Cookies are small text files placed on your device whenever you visit or access our website. They collect information on your preferences, device settings, and browsing habits to improve your experience, remember your choices, and tailor the products and services you may enjoy. Cookies also power statistical tracking and analytics.
Some cookies we use are session cookies: they are temporarily downloaded to your device and deleted when you close your browser. Others are persistent, remaining on your device even after you close your browser to help the website recognize you as a returning user and facilitate your return to the site.
Types of cookies:
We may use them for their intended purpose:
Cookies are strictly necessary
These cookies are necessary for seamless access to the features you’ve requested and for navigating our website efficiently. They enable us to provide the information, products, and services you’ve asked for.
Cookies are required for your device to download and stream data. They allow you to navigate the website, access its features, and return to pages you’ve previously visited.
Cookies collect personal information, such as your username and last login date, to verify that you are logged into the site.
Session cookies are deleted once you close your web browser.
Functionality cookies
Cookies enable us to recognize you on each visit to our site and store your preferences.
They remain valid until their expiry date and are retained even after the browser is closed.
Cookies for performance
Cookies help us collect statistical data on our site’s performance and optimize it. They also enable us to conduct comprehensive analysis of our website.
Cookies store anonymous data that is not associated with any identifiable natural person.
These cookies are removed when you close your browser. Other cookies remain valid indefinitely.
Cookies are blocked or removed
To block or delete cookies, adjust your browser’s settings. Below are links to guide you through the process for some of the most popular browsers.
- firefox
- Microsoft Edge
- Google Chrome
- safari
However, please note that some or all of the website’s functions and features may not work as you expect if this occurs.
ONLINE TRACKING NOTICE
The Company retains your personal data only for as long as necessary to achieve the processing purposes outlined in this policy, or longer if permitted by law, regulations, policies, or applicable orders.
We will share your information with third-party trading platforms for a period of 12 months. If you agree, we will continue sharing your data for an additional 12 months.
We periodically review the Personal Data we retain to ensure it is no longer required.
9. Transfers of personal information to third countries or international organizations
Your personal information may be transferred to other countries (i.e. your data may be sent to a third country—any country other than your residence—or to international organizations or jurisdictions). Company takes all necessary steps to protect the personal data you provide and ensures that you can assert your rights and access effective legal remedies.
These protections and safeguards are available to all residents of the EEA (European Economic Area).
- Transfer to a third country or international organisation which the European Commission has determined provides adequate security for personal data transferred in accordance with Article 45(3) of Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 (the “GDPR”)
- The transfer is made pursuant to an enforceable agreement between public entities or authorities under Article 46(2)(a).
- The transfer was carried out in accordance with the Standard Contractual Clauses adopted by the European Commission under Article 46(2)(c) of the GDPR. You can view these clauses at https://ec.europa.eu/info/law/law-topic/data-protection/data-transfers-outside-eu/model-contracts-transfer-personal-data-third-countries_en.
We can provide details about the security measures we employ to safeguard your personal data that is transferred to third-party countries or international organizations. To request this information, please send an email to info@wealthwaydigital.uk
10. Personal Data Protection
We employ appropriate organizational and technical safeguards to protect personal data. This includes measures to prevent accidental or unlawful destruction, loss, or alteration of personal data.
While we strive to protect the security of your personal data, we cannot guarantee it will be error-free. We are not liable for any intangible, incidental, or consequential damages resulting from the use or disclosure of personal data. This includes, but is not limited to, personal data disclosed due to transmission errors, unauthorised third-party access, or any other cause beyond our control.
If we are subject to legal or other obligations beyond our control, we may be required to disclose your personal data to third parties, such as public authorities. We cannot control the safeguards those third parties apply to protect your personal data in these situations.
Personal data cannot be transmitted over the Internet with absolute security. The Company cannot guarantee the safety of any personal data you send to us online.
11. Hyperlinks to Third-Party Websites
Our website provides links to third-party sites and applications. These external resources are not supervised by the company. We are not responsible for any personal data collection or processing by these sites or apps. This Policy does not apply to activities conducted on such platforms.
Whenever you visit any third-party website or app we recommend, please read their privacy policy before deciding whether to access or use their services. We also suggest that you provide any personal data directly to them.
12. Updates to this Policy
This Policy is subject to change at any time. If we make changes to this policy, we will notify you by posting the updated policy on our website. In addition, when we introduce significant modifications, we will also attempt to inform you using methods we believe to be appropriate and will publish an announcement on our website. Unless explicitly specified otherwise, all amendments take effect upon publication of the revised policy.
13. Your Rights Regarding Your Personal Information
You have the right to ask us to verify the accuracy of the personal data we collect about you, correct any errors, and delete any information we no longer need. You may also restrict the categories of personal data processing.
If you are an EEA resident, please refer to this page:
These rights are available to you with respect to the personal data you provide. To exercise them, please send an email to the address below.
Access rights
The Company can verify the accuracy of the personal data it processes about you. If so, you may access your personal data.
The Company will provide an electronic copy of your personal data currently being processed and may impose a reasonable fee for additional copies. The data will be made available electronically upon request.
The right to access personal data must not conflict with the rights and freedoms of others. If fulfilling a request would harm another person’s rights or freedoms, the company may refuse it or limit its ability to comply.
Right to rectification
The Company may correct any inaccurate personal data. You have the right to request correction of any incomplete personal data concerning you, taking into account the purpose of its processing.
Right to Erasure
The following reasons apply: (a) Personal data are no longer necessary for the purposes for which they were collected or processed; (b) You withdraw consent and there is no legal basis to continue processing; (c) You object at any time, for reasons specific to your situation, to the processing of personal data based on legitimate interests pursued by us or a third party; (e) Personal data have been processed unlawfully; or (f) Personal data must be erased to fulfill the company’s legal obligations.
This right does not apply when processing is necessary (a) to comply with a legal obligation under European Union or Member State law; or (b) to establish, exercise or defend legal claims.
Processing restrictions
If you are concerned about the accuracy of your personal data, you may ask the company to limit its processing.
If you request restriction of your personal data, we will retain it only in the following cases: with your explicit consent; to create, exercise, or defend legal rights; to protect the rights of another natural person; or where retention is necessary for a substantial public interest within the European Union or a member state.
Data Portability Rights
If the process is automated and based on your consent or an agreement to which you are a party, you have the legal right to access and review the personal data you provided to the company.
You have the right to request that your personal data be transferred directly from the company to another controller, where technically feasible. The rights you have under the right to erasure remain unchanged when you exercise your right to data portability. The right to data portability does not interfere with the rights or liberties of others.
Right to challenge
You have the right to object at any time to any processing of your personal data based on legitimate interests pursued by the company or a third party. This right also applies to profiling carried out on the basis of such legitimate interests. If we can demonstrate compelling legitimate grounds for processing your personal data, processing will continue unless you can prove that your rights, freedoms, or interests, or the exercise, establishment, or defense of legal rights, outweigh those grounds.
With regard to direct marketing, you have the right at any time to object to the processing of your personal data.
Right to Withhold Consent
You may revoke your consent for us to process your personal data at any time. This will not affect the legality or lawfulness of any processing that occurred before you withdrew your consent.
You have the right to file a complaint with the authority supervising you.
You may submit an appeal to a supervisory authority designated by a member state to uphold individuals’ fundamental rights concerning the processing of personal data within the European Union.
The laws of the European Union and its Member States may restrict your rights concerning your personal data, as detailed in Section 13.
We will provide the information you requested under Section 13 of this agreement within one month of receiving your request. If necessary, this timeframe may be extended by up to two months, depending on the complexity and volume of requests. We will notify you of any extension and the reasons within that initial one-month period.
Provided that it does not conflict with section 13 of the law, the information you request under section 13 will be provided free of charge. If your request is unjustified, excessive or recurrent, we may charge a reasonable fee to cover administrative costs of supplying the information or executing the requested action, or we may choose not to comply.
If we have any doubts about the identity of the person submitting your request, we may ask for further information.